Privacy Policy
Last Updated: July 13, 2026
At Safarizo, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, contact us, or book our tours, safaris, and travel services.
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with Safarizo, we may collect the following types of information:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Country of residence
- Travel preferences
- Passport details (only when necessary for bookings)
- Emergency contact information
- Billing information
- Any information you voluntarily provide when contacting us
Booking Information
When arranging your safari or tour, we may collect information relating to:
- Travel dates
- Number of travelers
- Accommodation preferences
- Dietary requirements
- Special assistance requests
- Flight information (where required)
- Other details necessary to organise your trip
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral sources
- General website usage statistics
This information helps us improve our website and user experience.
How We Use Your Information
We use your information to:
- Process and manage bookings
- Respond to inquiries
- Provide customer support
- Arrange travel services
- Communicate booking updates
- Improve our website and services
- Personalise your travel experience
- Prevent fraud and unauthorised activities
- Meet legal and regulatory obligations
- Send promotional communications where you have chosen to receive them
Sharing Your Information
Safarizo respects your privacy and does not sell or rent your personal information.
We may share your information only when necessary with trusted third parties involved in delivering your travel services, including:
- Safari operators
- Lodges and hotels
- Transportation providers
- Local guides
- Airlines (where applicable)
- National park authorities
- Government agencies where legally required
- Payment processing providers
- Technology and website service providers
These parties receive only the information necessary to perform their services.
International Data Transfers
As Safarizo works with travel partners across multiple African destinations, your information may be transferred to service providers located in different countries where necessary to arrange your travel.
We take reasonable steps to ensure that personal information remains appropriately protected during such transfers.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyse website performance
- Understand visitor behavior
- Improve website functionality
- Enhance user experience
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Data Security
Safarizo implements reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we take reasonable steps to securely delete or anonymise it where appropriate.
Marketing Communications
If you subscribe to our newsletter or choose to receive marketing communications, we may occasionally send you information about:
- Safari packages
- Special offers
- Travel inspiration
- Company updates
- New destinations
- Promotions
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Third-Party Websites
Our website may contain links to third-party websites operated by our partners or other organisations.
Safarizo is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our website and services are not intended for children under the age required by applicable law to provide independent consent.
We do not knowingly collect personal information directly from children without appropriate parental or legal guardian consent.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where appropriate
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information about how your data is used
To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
Safarizo may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page together with the revised “Last Updated” date. Continued use of our website following changes indicates acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how Safarizo handles your personal information, please contact us through the contact details provided on our website.
We are committed to addressing privacy-related inquiries promptly and responsibly.
